Terms & Conditions

By accessing and using our website, you confirm that you are at least 13 years of age and agree to use it only for lawful purposes. You must not:

• Use the website in any way that violates applicable local, national, or international laws.
• Reproduce, duplicate, copy, or resell any part of our website without prior written permission.
• Transmit any unsolicited or unauthorised advertising or promotional material.
• Attempt to gain unauthorised access to our website or server.

We reserve the right to suspend or restrict access to our website at any time and for any reason without prior notice.

All menu items, prices, and availability are subject to change without notice. Prices displayed on our website are indicative and may vary at the time of your visit or order.

We strive to ensure accurate descriptions of our dishes. However, appearance, presentation, and ingredients may slightly differ due to seasonal availability or operational requirements.

If you have any food allergies or dietary requirements, please inform our staff before ordering. While we take every precaution, we cannot guarantee that our kitchen is entirely free from allergens including gluten, nuts, dairy, or other substances.

Our chicken and meat products are 100% Halal certified and sourced from trusted suppliers.

Online food orders are facilitated through third-party delivery platforms — Zomato and Swiggy. When you place an order through these platforms, you are subject to their respective terms and conditions, refund policies, and privacy policies.

Aslam Chicken Kashmir is not responsible for:

• Delivery delays caused by third-party delivery partners.
• Order cancellations or refund disputes processed through Zomato or Swiggy.
• Technical issues or downtime on third-party platforms.

For issues specific to food quality at the time of preparation, please contact us directly via phone or email.

All content on this website — including the Aslam Chicken name, logo, photographs, text, videos, menu designs, and graphics — is the intellectual property of Aslam Chicken Kashmir and its respective owners.

You may not use, reproduce, distribute, or create derivative works from any of our content without express prior written consent from us.

User-generated content shared publicly on social media tagging us may be reposted or featured on our channels with appropriate credit, unless you explicitly request otherwise.

Our restaurant is located at City Centre Plaza, Ground Floor, Karan Nagar, Srinagar, Kashmir — 190010. We are open Monday to Sunday, 11:30 AM – 10:00 PM.

We do not currently operate a formal reservation system. Seating is available on a first-come, first-served basis. During peak hours or weekends, wait times may apply.

We reserve the right to refuse service to any individual who is disruptive, disrespectful to staff, or in violation of health and hygiene norms within our premises.

Our website may contain links to third-party websites, including social media platforms, delivery apps, and map services. These links are provided for your convenience and do not constitute an endorsement of those sites.

We have no control over the content or availability of these external sites and accept no responsibility or liability for any loss or damage that may arise from their use.

To the fullest extent permitted by law, Aslam Chicken Kashmir shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from:

• Your use of or inability to use our website.
• Any errors, inaccuracies, or omissions in our website content.
• Any unauthorised access to or use of our servers or personal data stored therein.
• Issues arising from third-party delivery or payment platforms.

Our website is provided on an "as is" basis without any warranties, expressed or implied.

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Srinagar, Jammu & Kashmir.

By sharing your contact information with us — in person, via our website, or through any of our social channels — you agree that Aslam Chicken Kashmir may send you promotional and informational messages through the following channels:

• WhatsApp: Special offers, new dishes, event updates, and announcements.
• RCS (Rich Communication Services): Rich promotional messages via your default messaging app where supported.
• SMS: Text alerts for deals, new location openings, and seasonal promotions.
• Email: Newsletters, exclusive offers, and important updates.

We commit to sending only relevant communications on behalf of Aslam Chicken Kashmir. Your contact details will never be sold or shared with third parties for their marketing use.

You may opt out at any time by replying "STOP" to any SMS or WhatsApp message, clicking the unsubscribe link in any email, or reaching us at Aslamchickensrinagar@gmail.com or +91 97969 57898. Opting out will not affect your dining experience or access to our services.

We may revise these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website following any changes constitutes your acceptance of the revised terms.

We encourage you to check this page periodically to stay informed of any updates.